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Your in-store shopping experience:

  • Please wear a mask
  • Practice social distancing
  • Hand sanitizer provided
  • Employees are required to wash or sanitize hands after assisting customers
  • Frequently touched items are cleaned and disinfected throughout the day
  • Floor markings are provided to ensure proper social distancing between customers and employees
  • Providing textbook counter service to reduce the traffic flow

Frequently Asked Questions:

Order Pick-up:
Q: What should I expect once I place my order?
A: You will receive an email stating your order has been confirmed, which will be the order confirmation email, which means your order is in process.

Q: When should I pick-up my order?
A: You will receive a second email stating your order is ready for pick-up.

Q: Where should I go to pick-up my order?
A: To the Mail & Print Center on campus between the hours of 9:00 am – 5:00 pm.

Q: What information will I need once I arrive?
A: Bring your student ID and your order number.

Q: What if I cannot pick up my order during that time?
A: No problem! Send us a request from your Trinity email to

Q: Can someone else pick up my order?
A: Yes. Send us the individual's name from your Trinity email to

Shipped Orders:
Q: Where is my order?
A: You will receive an email from Pitney Bowes with your tracking information once your order is complete.

Q: I did not receive the tracking email?
A: It may have gone to your spam or junk folder.

Rental Returns:
Q: When are my Fall rental books due?
A: January 2, 2021

Q: Where can I drop off my rental books?
A: We are no longer accepting Spring/Summer rental books. 

Q: How do I return my rental books through the mail?
A: We are no longer accepting Spring/Summer rental books. 

Q: I received a bill from the bookstore for my Spring/Summer rental books?
A: Rentals were due for Spring/Summer terms were due on September 3. Communication was sent via email as well as on our homepage how to return your rentals. Rental charges have been processed and no refunds are being given at this time. 

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